What are the main customer issues in project management

Project Management Files Related Issues or Data management Issues
How do I track the history and evolution of my projects? For every change, how do I know who made it; why they made it; when they made it; and what the change was?
Example:
“What did this directory contain last Wednesday?”
“Who was the last person to change this file, and what changes did he make?”

How can I archive old versions of files and directories, possibly resurrect them, or examine logs of how they've changed over time?

I’m working with other people (in my company or outside my company) on the same files of the project, how can I prevent them from accidentally stepping on each other's feet? It's all too easy for users to accidentally overwrite each other's changes.

If people need to simultaneously make changes, how can I identify and resolve conflicts for potentially incompatible changes?

How can I recover from mistakes? For example, I make a change that later turns to be an error, so I would like to revert to an earlier version of one or more files.

How can I recover files that a user accidentally deletes?
Everybody experienced one time this catastrophic case: deleting recursively one directory that contained thousands of important files.
How do we fix it? By getting the last backup that we hope we did not very long ago and by recovering the full backup, then scanning all the files to check the ones we need to recreate from scratch.
Not only we waste precious time in figuring out what we have lost and what we have to recreate, but also we are not sure that all mistakes we have previously fixed are gone away.

How can I recover or continue to work in case of important incident ?
For example, my server where are located all the files is broken or catches fire and is no longer accessible.

How can I recover or continue to work if my server has been stolen?

Project Management Planning Related Issues
The following list of issues is, first of all, the Project Manager Issues List, but they are shared at different levels of concern with the Project Team members and the Direction.

Avoid Stress due to delays and low quality.

How can I be sure that we will finish On Time what we have to do with the defined Team?

How to ensure that I will be informed of every potential deviation and that I will take the right decision such as:
• asking management more people or means,
• asking customers to postpone or to limit some features,
• negotiating a correct new delivery time,
• or better organizing the job in the team,
as never sacrificing the quality of our service in order to keep our customer satisfaction intact?

How to know at every moment of a project the exact exhaustive list of remaining tasks and the right effort and time that it will take?

How to know the real difficulties of the team in order to focus the energy on the right issues?

How to capitalize on the done projects to better evaluate the effort for new ones?

For each member of the project, what I have to do this morning?

For the direction or the sales rep, can I engage my company on the delivery time? Are we sure that we are able to do what the customer wants? Are we sure that we will make money?

Project management Problem Tracking Issues
How can I offer to my customers an easy way to systematically inform my project team of all issues and request enhancements as soon as possible?

How to be sure that the project team won’t forget important Customer issues or enhancement requests?

How to be sure that an answer has been submitted for every issue or enhancement request?

How to help the team members and the customer to communicate on each issue efficiently?

How to be sure that the project team members have correctly focused on the issues based on the customer importance?

How to ensure that any non predictable effort has been correctly impacted on the delivery dates of the projects?

How to capitalize on projects done to correctly estimate the risks, the stabilization stage effort and duration?